Markalar

Yangın algılama ve güvenlik markaları ailemiz. Projenize uygun olan kişiyi seçin.

Sistemler

Yangın algılaması, güvenlik ve güvenlik teknolojileri. Sitenize sığan birini seçin.

Kidde Global Solutions

Support and Contact

How can we help?

Technical help, quotes, orders and returns, with the right team for your country.

Technical supportInstallation, wiring, faults and product help.
Sales and quotesProjects, pricing and system design.
OrdersOrder status, delivery and invoices.
Returns and repairsReturn a product or ask for a repair.
TrainingCourses for engineers and installers at the Fire Security Academy.

Find your team

Pick your region. We show the address, phone and the mailbox for each topic.

KGS Fire & Security Belgium B.V. (Europe, Middle East & Africa)Kelvinstraat 7, 6003 DH Weert, The Netherlands
+31 (0)495-579579
Sales and customer serviceemea@kgsolutions.com

Send us a message

Fill in the form and the right team will reply by email.

Useful resources

Kidde CommercialAddressable fire detection and panels
Migrate from KilsenMove to Kidde Commercial step by step
Fire Security AcademyTraining for engineers
FAQ

Common questions

Where do I find datasheets, manuals and certificates?

Ask our AI assistant for any part number and it opens the document for you. You can also write to your regional team and we will send it.

How do I get technical help with an installed product?

Choose your region above and write to the technical support team with the part number, a short description of the problem and, if you can, a photo of the product label. The assistant can also walk you through common fixes first.

How do I request a quote or place an order?

Use the sales or orders contact of your region, or send us a message with the form on this page.

How do I return or repair a product?

Contact the returns team of your region, or the sales team where no returns contact is listed, and give the product code, the quantity and a description of the fault.

Where can I train my engineers?

Training is run by the Fire Security Academy at firesecurityacademy.com.

Do you support Kilsen and Ziton systems?

Yes. See the migration pages for the path to Kidde Commercial, or contact your regional team for advice on your site.

No answer found. Send us a message with the form on this page and the right team will reply.